Dental CSR Rancho Cordova, CA

Seeking experienced individuals who come from a dental background to work for a well-known Dental insurance company in the Sacramento area! MUST HAVE PRIOR DENTAL EXPERIENCE!

Customer Service
Roseville - 03
Full Time
  • Responds to incoming calls from Denti-Cal providers, beneficiaries and their representatives; track calls on the Provider and Beneficiary Correspondence Tracking System. 

  • Responds to incoming calls from Medi-Cal dental Beneficiaries and/or their representatives concerning general program policies, regional screening appointments, treatment Authorization Request (TAR) Notifications, complaints; refers callers to Denti-Cal providers; reschedules regional screening appointments; refers callers to other agencies or resources. 

  • Qualifications: 6 months to 1 year working with the public, as in the dental office required. 6 months to 1 year of clerical work required.

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