Medical Administrative Assistant Santa Rosa, CA

This Position is in Petaluma, CA. Answer phones and greet patients. Make appointment via on phone or in person. Patient check-in, including evaluation of chart data to verify all demographic and insurance information is correct, completed, entered into the computer, and signatures obtained. Collect all known copays, non-covered services, and outstanding balances. Mark arrival time of patients and make sure that patients are seen on time. Ensure that proper authorization or referral has been obtained and is in the patient chart. Place telephone calls to new patients to confirm upcoming appointments and verify information required of the patient at the time of appointment. Mail new patient packets one week prior to scheduled appointment. Confirm scheduled appointments

Admin - Clerical
North Bay -14

Place telephone calls on no-show appointments; reschedule as neededCopy chart notes and staple to fee ticketInspect reception room for neatnessCheck exam forms for proper signatures and documentationExplain all fees and patient financial responsibilityEnter appt info. Medical RecordsFile all patient-related paperworkPull charts for appointments; review charts for accuracy and orderPull charts for insurance review by requestPrepare new patient charts and labelsProcess the fee tickets and place them in patient charts, as requiredCollect and accurately record on cashier’s log under appropriate payment typeDocument all payments with the reason for paymentRecord credit card paymentsBalance cashier’s log, ensuring that all payments are accounted for and recorded on the logProcess payments for deposit and forward copies of logs as per policyTake deposits to bankSecure payments, including cashbox, in the safe at the end of every dayPrinciples and processes for providing excellent patient service in an office environmentOffice business equipment and computer software, including intermediate knowledge of Microsoft Word, Excel, and OutlookClerical procedures and systems such as word processing, proofreading, basic spreadsheets, filing, and records

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